Refund policy
At Motivated Brillionaire Store, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are here to help.
You may return eligible items with in 30 days of receiving your order.
To qualify for a return:
The item must be unused and in the same condition that you received it.
The item must be in original packaging.
Proof of purchase or order confirmation is required.
Non-Returnable Items:
The following items cannot be returned:
Gift cards
Downloadable digital products
Personalized or custom made items
Clearance or final-sale items
Refunds:
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original method of payment within 5-10 business days, depending on your financial institution.
Shipping Costs:
Original shipping charges are non-refundable unless the return is due to our error or a defective product.
Customers are responsible for return shipping costs unless otherwise stated.
Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it promptly.
Exchanges:
We replace item's only if they are defective, damaged, or incorrect. Contact us to request an exchange.
Contact Us:
If you have questions about this Refund Policy or need assistance with a return, please contact us:
Motivated Brillionaire Store
Email: Motivatedbrillionaire@gmail.com
Response time1-2 business days